Interest Section

Agenda/Action Form

Claim Section

 

Date:           April 24, 2004

Location:    Tampa Florida

Attendees:   James Klauke; James Franz; Pat Jeremy; Rick Litchford; Marcia Sweeney; Chris LaChance; Dave Mandt; Eric Seibert; Ralph Riemensperger; Andrew Zagrzejewski; Robert McHenry; Donna Popow; Tony Nix; Barbara Levine; Art Beckman;

 

Members Absent:  Brian Marx; Corola Hogan; Christine Sullivan; John Giknis; Brian Philbin; James Jones; _________________________________________________________________________________

 

Agenda topics

 

1)      AICPCU Report by Donna Popow

 

 

2)   Coverage Questions & Surveys

 

 

3)   2005 LA Annual Meeting Box Lunch

 

 

4)   Reduction or elimination of section dues

 

 

5)   Symposium & Seminars

 

 

6)   IT Section Liaison

 

 

7)   LA Seminars

 

 

8)   Chapter Liaison Program

 

 

9)   Web Site

10) Guest Speakers

11) Other Organizations

 

 

 

1) AICPCU Report

 

Discussion:

 

Donna Popow sent the report by e-mail prior to the meeting to all members and there was little discussion of the report.  We thank Donna for her fine report.  We also discussed the presentation of the AIC designation and pins at the PLRB Conference.

 

 

 

Conclusions: AICPCU will continue to present the AIC pins at next years PLRB Conference

 

 

 

Action items:

Person responsible:

Deadline:

 

 

Donna Popow

 

 

 

2) Coverage Questions & Surveys

 

Discussion:

 

Will re-post the prior survey and send an action e-mail to the members that alerts them to the survey and gives them a link to the question on the web site.  The questions will be why then do not attend the annual meetings.  Second survey question will be on what the section is looking for from the section.

Will try another coverage question in the CQ.  This time we are going to try something lighter than a serious question.  Some subjects discussed are: Emerging claims or coverage issues; Adjusting techniques; Educational events; Claims “Stories”; Coverage questions & analysis; Jokes; Successful “how to” tips; and Technical topics.

 

 

 

Conclusions:  Two survey questions to be on web site over the Summer.  One CQ question to be prepared for next CQ.

 

 

 

Action items:

Person responsible:

Deadline:

 

 

Eric Seibert & Andrew

September

 

 

3) LA Meeting Box :Lunch

 

Discussion:

 

Discussed the move to Sunday and most thought it was a good move.  It gives us the chance to meet the members at the beginning of the meeting and get the ribbons on the badges for all the receptions.  Assigned a committee to plan the meeting, which will be 90-minutes in length.  Discussed the meal and how to get it served as quickly as possible on the theory that we are expecting a large group.  We decided to have a speaker and will try to get someone from the movie industry.

 

 

 

Conclusions:  Will have a speaker and talk to Society about how to have lunch served.

 

 

 

Action items:  Get speaker and talk with Society.

Person responsible:

Deadline:

 

 

Tony Nix  Chris LaChance

September

 

4) Reduction or Elimination of Section Dues

 

Discussion:

 

We calculated the dues of about 7,500 members would be $22,500.  With about 27,000 active dues paying members, an increase of $1.00 would make up the revenue.  However, 27,000 members in a section would increase the cost associated with the newsletters by at lease three times.  Two solutions were raised.  First is to send all newsletters via e-mail in easily printable formats or just raise the dues another $2.00.  That would raise $64,000 and should make up the costs.

 

 

 

Conclusions:  Present to the Section Chairs meeting.

 

 

 

Action items: Presented by Chairman

Person responsible:

Deadline:

 

 

James Klauke

completed

 

 

5) ___Symposium & Seminars

 

Discussion: I brought up that the chairs meeting wanted to see more symposium and seminars at the chapter level or locally in the community.  Several members will look into something in the fall or after LA annual meeting.

 

 

 

Conclusions: Will consider later in the year.  I will send e-mail to remind and push with members.  We will do some I-Days sessions.

 

 

 

Action items:

Person responsible:

Deadline:

 

 

Committee

 

 

 

6) IT Section liaison Presentation

 

Discussion: Dave Mallard made a presentation from the IT Section on what they could do for us to help with our web site or put on seminar programs.  He also talked about surveys and a Discussion Board on the web site.  Dave is available at; david.monrer.apxd@statefarm.com

 

 

 

Conclusions: We have the discussion board set up and there will be a survey this year.

 

 

 

Action items:

Person responsible:

Deadline:

 

7) LA Seminars

 

Discussion: McHenry will put on a seminar on Structured settlements.  It will go into how they operate and how to put one together in a claim situation.  A company that is active in structured settlements will put it on, but they assured us it will not be a marketing session.

McHenry is putting on a second seminar on the subject of Auto claims with emphasis on black boxes, On Command services and updates in the repair industry.

Rick Litchford will do a seminar on Workers Compensation and continuing trauma.  He will have a three member panel of experts.

James Klauke will do a seminar on Punitive damages and how the rules have been changed since a recent State Farm case that went to the US Supreme court.  On of the attorneys in that case will present.

We discussed Atlanta briefly but decided to wait for the results of LA before making further plans.

 

Conclusions: All seminars are planned and will be filed for CE credits.

 

Action items: To be accomplished at LA in October

Person responsible:

Deadline:

 

 

McHenry, Litchford & Klauke

 

 

 

8) Chapter Liaison Program

 

Discussion: Tony Nix the sub-committee member present made a presentation.  A new list of members was given and we had discussion on how to expand the members to all chapters.  It was agreed that I would send a letter to each chapter president to advise them of the program and solicit their help getting new liaison members.  We also put information in every CQ and will have a location on the web site.

 

 

 

Conclusions: Will keep the program working and push to expand the members.

 

 

 

Action items: E-mail to chapters and information in CQ & Web site

Person responsible:

Deadline:

 

 

Tony Nix and Klauke

 

 

 

9) Web Site

 

Discussion: We had considerable discussion on the web site.  There will be extensive changes and some are on already.  Two items are the calendar and the discussion board.  Both are now operating.  Will try to tie in the calendar to the Circle of Excellence program.  All members cautioned to check the web site discussion board to keep anything unprofessional off the site.  Also have completed e-mail list of all members and will be sending an e-mail to all members soon.  Will try to use it to sell the LA annual meeting.  Still discussing links to be put on the site.  No decision yet on criteria for links.  May hold decision until annual meeting in LA for more discussion. 

 

 

 

Conclusions: This will be a trial summer to see if there is enough activity to make this work.

 

 

 

Action items:

Person responsible:

Deadline:

 

 

Committee & Eric Seibert & Art Beckman

 

 

 

 

10)    Guest Speakers – John Kelly gave a talk about the Society.  Also discussed how to track claims people attending the LA Seminar in response to our four seminar program.  Society can provide numbers of claims people in the Society but all do not give codes to make that determination.  Therefore, not always accurate.

11)    Guest Speaker – Kathy Robinson visited and talked about what was happening with the section dues issue.  Talked a little about the process to make a change.  Also discussed the diversity report.

12)    Guest Speaker – Millie Workman and Hugh McGowan visited and talked about the fine job Marcia has done on the CQ.  Also congratulated everyone on the fine job the committee has done.

 

11)    Other organizations

 

Discussion:  Pat Jeremy made a presentation about our affiliation with other organizations.  The PLRB drew 2,550 attendees at the recent meeting in Chicago.  He reported that 50% of the PLRB board have their CPCU designation and all members had the CPCU logo on their badges.  The AICPCU did a presentation of the AIC pins to many of the graduating class at a special breakfast.  Next year the PLRB will be in San Antonio Texas.  As for the RPA, not much has been going on.  They are working with the institute to initiate the education programs to qualify for the RPA designation.

 

12)  Atlanta Seminars – We had a discussion on what to consider for the Atlanta annual meeting.  Since we do not know the outcome of our multiple seminar program, we decided not to plan too much for Atlanta until after ther results are in on LA.  Some topics discussed for possible seminars are on Litigation and controlling its cost.  It would be presented as a case study from adjuster investigation through jury decision.

 

 

 

 

 

 

 

 

Board Recommendations:

 

 

1)  Eliminate Section Dues – Increase Annual Dues 7.25

 

Description/Value: The dues for section membership to be eliminated and the annual dues increased by $7.25.  This increase would not have to be accomplished in one year.  The rational for this is to get all members of the Society into a section to encourage more participation in the Society.

 

Implementation/Impact: The cost factor is rationalized as follows.  The $30 per member for 6,500 members generates $195,000.  With approximately 27,000 members, an increase of $7.25 per member would match the revenue loss.  Then, the CQ, or other quarterly, could be sent by e-mail in easily readable and printable format to save the printing and mailing cost.  We assume that the bulk of the cost of the sections is the cost of the newsletters.

 

Resource/Cost:  The cost of the sections administration is unknown to the section membership.  We recommend a Chairs sub-committee be created to study the overall cost of the sections and determine if it would be feasible to eliminate section dues or significantly reduce it to a more acceptable level.  The claim section considers an acceptable level to be $10.00.

 

 

 

2) Insurance Professional of the Year Award by Society

 

Description/Value:  The claim section agrees with the proposal to have the Society present an “Insurance Professional of the Year Award” each year at the annual meeting.  The rational is to bring attention to the annual meeting in the various industry publications and bring pride to the members of the Society.

 

Implementation/Impact: We believe this could be implemented at the 2005 Annual Meeting in Atlanta.

 

Resource/Cost:  We estimated the cost of the award to be as follows:  $2,000 for airfare for the recipient and spouse; $1,500 for the hotel bill of recipient and spouse for four nights; $500 for award and certificate.