Action Summary

 

Interest Section:  Claims

                                                                                   

Chairperson:     James D. Klauke, CPCU, AIC, RPA  

 

Meeting Date:   May 10, 2003

 

Attending:  James Klauke, Jim Franz, Marcia Sweeney, John Giknis, Par Jeremy, Brian Phil bin. Donna Popow, Chris LaChance, Brian Marx, Bob McHenry, Tony Nix, Lola Hogan and Dave Mandt

           

Members absent:  Richard Litcford, Darnell Pettengill, Eric Seibert, Ralph Riemensperger and Christine Sullivan

 

The following members are leaving the committee:  Jill Murphy, June Glenn, Jim Stewart and Bruce Hull.

 

It should be noted that many of the absent were needed at graduations and moving sons and daughters from school for end of semester.  We ask that you move the date of the mid-year back to late March or early April.

 

 

Item # 1            Subject:  Welcome & Introductions.  Minutes of prior meeting

 

Discussion:   Little

 

Action(s) Taken:           Minutes passed and all present introduced themselves.

                                    All attending received a packet of the agenda with certain documents for later discussion.

 

Status:  

 

 

Item # 2          Subject:   Word from the Chairman

 

Discussion:       I discussed the results of the section chair meeting.  Items discussed there are the following:          

1.      Taking the time element subject for an annual meeting theme and cover with all areas of the industry

2.      I made a recommendation to drop the section fee.  I received positive response from the meeting.  Suggested the first year the Society not replace the lost income.  The second year they increase dues $5.00 to all members and it would make up the section fee loss.         

3.      Section newsletters on line.  If so, the fee must go or why pay the fee.

4.      Society can archive all articles written in the various newsletters.

5.      Two people need to be appointed to the Circle of Excellence Task force

6.      June 1st is deadline for submission to Circle.

 

Introduced a recommendation for sub-committees.  Suggested the following sub-committees be formed:    

1.      Web Site – 3 members + Chair.  Agreed, members are Eric Seibert, Ralph Riemensperger and Brian Marx

2.      Chapter Liaison – 2 members.  Agreed, members are Lola Hogan and Tony Nix

3.      Claims Quarterly – 1 member.  Agreed, member is Marcia Sweeney

4.      Circle of Excellence – 2 members.  Agreed, members are Lola Hogan and Jim Franz who will replace Darnell Pettengill who is leaving the committee in New Orleans.

5.      Stand Alone seminars – 2 members.  Agreed, members are James Klauke and Brian Marx

6.      Membership – 2 members.  Not agreed pending Society decision on section dues.

 

Surveys and Coverage Questions.  I reported that I received only five responses to our first coverage question placed in the CQ.  Committee was not keen on surveys or additional coverage questions at this time.

 

Action(s) taken:            As stated in text above.

 

 

Item # 3          Subject:  Membership

 

Discussion:  Discussed the loss of members for the first time in such numbers.  Discussed possible reasons.  Most felt that the main reason is companies not paying the dues of the section and restricting the contribution to the Society dues only.  Felt this was further justification of no section dues which would make all society members part of a section automatically.

 

Discussed the need for new committee members as well.

 

Action(s) Taken:           Will press recommendation to Society that section dues be eliminated and all members of the Society be allowed to pick one section.  If they want to belong to more than one section, they should be charged a fee for the additional sections.

 

Status:  Open

 

 

Item #  4         Subject:  New Orleans Annual Meeting Seminar

 

Discussion:  Brian Marx made a presentation of our two back-to-back seminars for this year.  Will have three speakers at the morning session – EGA Adjuster, Re-insurance Claims person and Attorney.  Second session will be another EGA Adjuster, an accountant and a General Contractor.  All there of the second session had extensive experience at the World Trade Center.

 

Coordinator will be Darnell Pettengill and Brian Marx.  It was agreed that both programs would be filed for CE credits as well as RPA and CLE credits.

 

I raised the point that all seminars put on by the committee should be filed for CE and RPA credits at all times.

 

Action(s) taken:            Accepted by the committee

 

Status:  Open until New Orleans.  All forms and info submitted to John Kelly

 

 

Item # 5          Subject:  Circle of Excellence

 

Discussion:  Darnell Pettengill presented to the committee that we have sufficient activities to reach the Gold level again this year.  Darnell resigned his participation indicating that he is leaving the committee after the New Orleans meeting.  I presented as Darnell was not available to attend the meeting.

 

Action(s) taken:            Appointed Lola Hogan and Jim Franz to replace Darnell for 2004 presentation.

 

Status: Closed

 

 

Item # 6          Subject:  Web Site

 

Discussion:  Neither of our web site sub-committee members were present.  We appointed an additional member in Brian Marx.  I expressed some concern about the web site and discussed some of the changes I recommended.

 

Action(s) taken:            Appointed additional sub-committee member

 

Status: Open  To be discussed at New Orleans

 

           

Item # 7          Subject:           CQ

 

Discussion:  I read an e-mail from Jim Nau to the committee about the excellent CQ work of Marcia Sweeney.  She was praised highly by Jim Nau, Society President, in his e-mail.

 

Marcia put out a call again for more articles and discussed how she gets some of them.  She pointed out the numbers as follows:

            88 pages of material in 2002

            88 pages of material in 2001

            52 pages of material in 2000

            57% of articles are technical function articles

            CPCU people have authored 24 articles

            5 articles were by attorneys

            Will do 5 CQ’s in 2003 colander year

 

Action(s) taken:            Marcia to continue her fine work.  Will discuss an assistant in New Orleans

 

Status:  Open

 

           

Item # 8          Subject:           Co-sponsor with Other Organizations

 

Discussion:       Pat Jeremy presented a discussion of our coordination with the PLRB and noted that he has been elected to their board.  Their meeting is March 13 – 14 in Chicago and all programs are filed for CE credits.  They will advertise their program in the appropriate CQ.  They are doing a Mold Program in St. Louis July 14 – 15.

 

Will bring up for discussion in New Orleans PLRB doing a CPCU sponsored program at future meetings.

 

Action(s) taken:            Will discuss further in New Orleans

 

Status:  Open

 

 

Item # 9          Subject:           IT Section Visit

 

Discussion:       Lynn Davenport of the IT Section came for a visit and made a presentation.  They want to boost membership in sections be helping with the web sites.  Also want to partner with other sections in symposium and seminars.  They have assigned a liaison person from their section to work with our section.

 

 

Item # 10        Subject:           Box Lunch at New Orleans

 

Discussion:       Box lunch for the annual meeting will go on as scheduled and the meal will be a sandwich with a fruit salad and drink.  There were complaints that the next seminar is always too soon after the lunch so people have a tendency to leave early.  Intent of the lunch discussed, to meet and network with the new designees.  Everybody thought $25 was too high for a sandwich lunch.  I pointed out there is a cost of the room to deal with.

 

Action(s) taken:            It was agreed that there would be no formal program and all members will be asked to stand and introduce themselves.  As chairman I will have a few words and there will be a door prize.

 

Status:              Open

 

 

Item # 11        Subject:           Claim Ribbons for the Annual Meeting Badges

 

Discussion:       It was again agreed that we want to have Claim ribbons to hand out to claim section personnel and new designees in claims.  Discussion that the Society should put these on the badges along with the rest of the ribbons.

 

Action(s) taken:            We will have at New Orleans for all claims personnel.

 

Status:              Open

 

 

Item # 12        Subject:           Chapter Liaison Program

 

Discussion:       I reported that the program is now up and running with our first Liaison people being appointed.  I further advised that all liaison people would receive a letter from me and we discussed the content of the letter and the role outline.  We discusses some of the duties and how they would be expected to report to the committee.  Two sub-committee members were selected to coordinate the program.  Some felt we should target larger chapters to get started.

 

Action(s) taken:            Lola Hogan and Tony Nix were selected to act as committee liaison to the liaison program.  I will send a letter to each new liaison person and then refer him or her to the sub-committee.

 

Status:              Open

 

 

Item # 13        Subject:           Los Angeles Annual Meeting Seminar Program

 

Discussion:       I pointed out that everyone agreed that we would put on a seminar in each time slot of the annual meeting.  We would then advertise in the CQ and other means to get more claims people to attend an annual meeting even if they are not new designees.  The meeting is October 23 through 26 2004.

 

We discussed subjects for seminars and who would coordinate each one.  It was agreed that each seminar would be outlined by New Orleans, complete with speakers and seminar outline.

 

Action(s) taken:            Pat Jeremy will do a seminar on “Boiler vs Fire”.  This will be a first party commercial lines seminar.

            Chris LaChance and Tony Nix will do a seminar on Fraud.

            Brian Philbin will do an auto seminar on air bags and On Starr.  May throw in accident reconstruction.

            Dave Mandt will do one on liens and subrogation

            Lola Hogan will do one on Continuing injury and workers Compensation.

            James Klauke will do one on Good Faith Adjusting, or something along those lines.

 

Status:              Open

 

 

 

Recommendation(s) to Board of Governors

 

Interest Section:        Claims

 

Recommendation (Item #1):                    

 

We recommend that the section dues of $30 be deleted and all members of the Society be automatically offered one section when they send in their first dues after becoming a member.  When they are new designees, they should be assigned to a section in accordance with their job classification.  If a member desires to be a member of more than one section, it should be allowed for a nominal fee.

 

In order for the Society to make up for the lost revenue, they could raise the dues of the Society by $5.00.  After the first year or two, raise it another $5.00 and most if not all the revenue will have been recouped.

 

Rationale Supporting Recommendation:

 

We believe most if not all the revenue can be made up in a small increase in annual dues to the membership.  We believe that many employers do not pay for the section dues, just the Society Dues. 

 

This will make all society members part of a section and make them more accessible to the section committees.  This will assist us in our efforts to get more society members involved in society activities.

 

 

Recommendation (Item #2     ):

 

Claim section is preparing to put on a two hour seminar in each time slot of the 2004 Annual Meeting in Los Angeles.  We intend to reach out to non-designee claims people to attend this annual meeting.  We feel that if they have a full program to show their employer, they will be more likely to let them attend.  We are going to advertise it as a premier education event for claims personnel.  We intend to keep track of attendees to see if the effort is worth the hard work it is going to take to put it on.

 

We have started the process by selecting subjects for the seminars and plan to have them completely set up by the annual meeting in New Orleans.

 

Rationale Supporting Recommendation:

 

We hope to get Society members to come back to the annual meeting.  We feel the only way to do that is to put on a full program in their line of work.  We intend to do our own advertising as well.  Naturally, everything will go through John Kelly at all times.

 

 

 

 

Recommendation (Item #3     ):

 

The meeting of the section Chairs needs to be much a longer meeting so the sections can coordinate more on the seminars.  It is also an opportunity for the sections to send their message to the Society so I would like the Society President to be a member of the committee.  It is suggested that the meeting last a minimum of 2 hours.

 

Rationale Supporting Recommendation:

 

Gives the sections more time together to coordinate seminars for the annual meeting.  Gives the sections time to plan and consider coordination on symposium and chapter seminars.  Gives the sections time to share good ideas.