Action
Summary
Meeting Date: October 19, 2002 Location: Orlando, Florida
Attending:
Members: Klauke, Franz, Jeremy, Gikins, Nix, Mandt, Glenn,
Popov, Riemensperger, Pettengill,
Murphy, Sweeny, Hogan, Marx, Jones, and LaChance
Sections Governor: Robinson, Farnham
Staff Liaison: Kelly
Members absent: Hull,
Litchford, Seiber and
Stewart. New members Philbin and Sullivan.
Item # 1
Subject:
Discussion: Welcome & Introductions
Action(s) taken: Group introduced themselves.
Person(s) Responsible: Franz
Due Date:
Status: Open Closed
Referred to:
Item # 2 Subject: Approval of Past
Meeting Action Plans
Action(s) taken: Approved by committee
Person(s) Responsible: Franz
Due Date:
Status: Open Closed
Referred to:
Item # 3 Subject:2002 Annual Meeting
Critique
Discussion: Will be discussed at Mid-year meeting
Person(s) Responsible: Klauke Due
Date: 5-10-2003
Status: Open
Closed Referred to:
Item # 4 Subject:2003 Annual Meeting
Seminars ---New Orleans
Discussion: We made a proposal to do a General session on a WTC
type catastrophe in the city of New
orleans and have follow up sessions in each two hour time slot to follow as the
industriesa response to terrist attack. Each section could tack on to the event for
those days seminars. Formal proposal was
presented following the annual meeting.
Action(s) taken: Agreement reache that we will go it alone if the
Society did not want to do a General session.
Person(s) Responsible: Klauke & Marx for afternoon session. pettengill and somebody for the morning
session.
Due Date: January
2003
Status: Open Closed
Referred to: Society by e-mail
Item # 5 Subject: 2004 Annual
Meeting--Los Angeles
Discussion: Various
ideas were discussed. I put forward the
possibility of doing 7 two hour sessions very specific to claims. We would then market all the claims people of
the society the reside and work in the western USA to
see if we could attract them to an annual meeting. The idea here is to get more to the
convention than just new designees and committee memebers. The idea was discussed and generally
liked. We agreed to discuss in more
detail at the mid-year meeting in Tampa.
Subjests to be considered were fraud in the
various areas of claims such as, first party property fraud; casualty fraud
claims; workers compensation fraud; property vs
boiler machinery; something in homeowners area.
Action(s) taken: To
be discussed in more detail at Tampa mid-year.
Would like Society input prior to that date as to tentative acceptance
of the idea, subject to the subjects agreed upon.
Person(s) Responsible: Klauke for now.
Assignments to be made at Tampa. Due
Date: 5-10-2002
Status: Open
Closed
Referred to:
Item # 6 Subject: Section Goals
Discussion: No discussion.
Will be on the agenda of the mid-year at Tampa.
Person(s) Responsible: committee
Due Date: 5-10-2003
Status: Open Closed
Referred to:
Item # 7 Subject: Sections Circle of
Excellence Recognition Program
Discussion: Criteria
were discussed. The Claims Section should always have the Gold Award as an
expected award. Everyone needs to send their accomplishments to Pettengill to compile and submit. July 15 to July 15 is the
timeframe. The committee has a consensus to submit Franz as a future member of the Section Award
Review Committee. Please note these activites track
with the goals of the Society. These
were e-mailed to each committee member prior to the meeting. Franz will send
action plans to Pettengill for use in our submission.
Action(s) taken: agreement reached
Person(s) Responsible: entire committee Due
Date: 5-10-2003
Status: Open
Closed
Referred to:
Discussion:We are planning seminars throughout the year. Darnell is going to do the Deposition in
several areas. Others are working in
other areas.
Action(s) taken:discussion held
Person(s) Responsible:Committee Due Date:5-10-2003
Status: Open Closed Referred to:
Item # 9 Subject: Workshops in
development
Discussion: Franz has concern that all the workshops we develop
might end up setting on a shelf. Robison
and Jones will work up a business plan to market our workshops to the benefit
of the Section and Society. ADR and Property Appraisal already developed.
Depositions for the Insurance Professional to be used at annual seminar. Final draft of Pleadings and Practice due
10/02 from Lachance and Mandt. Communications final draft due 10/02 froim
Litchford. Boiler and Machinery first draft due from Jeremy 10/02. ClassActions
rough draft due from Murphy 10/02? Pettengill will get publicity in the
American Ag news letter. Sweeney will do same in CQ.
Action(s) taken: All workshops to be finalized in Tampa
Person(s) Responsible:committee Due
Date: 5-10-2003
Status: Open Closed Referred to:
Item # 10 Subject: CPCU Journal
Discussion: We did not have a lot of discussion on this
subject. I will discuss with Mandt on
mold and I will see what I can do with Depositions before the meeting in Tampa.
Action(s) taken: Mandt and Klauke to do something by mid-year.
Person(s) Responsible: Klauke & Mandt
Due Date:5-10-2003
Status: Open Closed Referred to:
Item # 11
Subject:Claims Quarterly
Discussion: Marcia Sweeney has done an outstanding job. CQ is one
of the quality section newsletters published. We continue to publish the most.
Marcia published a special edition CQ which was available at Orlando. It had
info on each committee person. Marcia had photos taken of many of the committee
for use in same. CQ should be used to advertise our good works, workshops and
seminars. Next newletter deadline 1-15-2003. Newsletter number and quality are
part of the Circle of Excellence program.
The special edition introduced our
special project of Claims Section
Chaper Liaison that Marcia has outlined.
Diversity was accomplished as well with 5 articles on property issues, 6
on liability, 2 on aout coveage and 2 on leadership. First issue in 2003 to have an article for
members to respond much like the ethics problems in the Society
newsletter. All members are encouraged
to get at least one article to Marcia durring the year. Attorneys are good sources but would like
more articles from the members. Will
make a pitch in my article from the chairman in fiorst issue of the 2003 year.
Person(s) Responsible: and committee Due
Date: 5-10-2003
Status: Open Closed
Referred to:
Discussion: This will be one of the most valuable tools to reach
our section and non-section members. Development and maintenance of the website
will be critical and will be up to our committee. Sieber, Riemensperger, and
Marx will be our administrators. The section chair and the newsletter editor
will also have administrative access to it. The entire committee needs to watch
the website and provide continuous improvement to it it. Will try to set something up with Tech person
at Tampa.
Action(s) taken: Agreement reached to make the website the best
Person(s) Responsible: entire committee
Due Date: 5-10-2003
Status: Open Closed
Referred to:
Discussion:Donna Popow introduced herself and met the committee.
We continue to be a resource to the program and will continue to review texts
as requested.
Action(s) taken:Agreement reached to work hand in hand.
Person(s) Responsible: entire committee Due
Date: 5-10-2003
Status: Open Closed
Referred to:
Item # 14 Subject: Liaison With Other Claims Professional Organizations
Discussion: We wish to
continue our attempts to partner with the other claims groups. Jeremy is
looking for speakers for PLRB on a regional
basis. Jeremy is proposing a request for speakers in the next CQ. This request
was granted but not accomplished.
Each member of the committee also
volunteered to speak if needed. Jones and Robison are on the Editorial Board of
Claims Magazine. Robison
successfully nominated James
Klauke as Adjuster of the Year. James
received the award at the ACE convention in OPrlando on 9-13-2002. Farnham remains active with ACE. Sieber and Klauke are RPA's. Sweeney
active in New England Claim Executives' Assn.
RPA does not accept CE credits that are not in members line of
business. PLRB wants a like to our web
site and is considering allowing underwriters to their meetings. Previously they were only for claims people.
Action(s) taken: We will
allow PLRB to link to our site. Jeremy
will talk to RPA about some form of alliance.
Person(s) Responsible: Jeremy and
committee Due Date: 5-10-2003
Status: Open Closed Referred
to:
Item #15 Subject: Connecting with section members
Discussion: It remains
critical we remain connected to our section members. The website will prove
invaluable. The Claims Section Chaper Liaison program was introduced in our
special edition CQ. All committee members were requested to a chapter leaison person in their own chapter
by the mid-year meeting. All agreed to
do this. Also, I plan to get the e-mail
addresses and look into the possibility of putting an e-mail message to each
section member at least quarterly. Will
make time at the Tampa meeting to discuss this idea further.
Action(s) taken: Have more
discussion in Tampa
Person(s) Responsible: Committee Due Date: 5-10-2003
Status: Open Closed Referred
to:
Discussion:Franz
discussed the benefits of the program. Committeee members now involved
in the program are Farnham,
Klauke, Sieber, Nix, Sweeney and Jones.
Franz has completed. Courses will continue to be held at the midyear and annual
meetings. Will be
discussed further in e-mail and at mid-year meeting.
Action(s) taken:Will be
discussed more at Tampa
Person(s) Responsible: Klauke Due Date: 5-10-2003
Status: Open Closed Referred to:
Item #17 Subject: Committee Dinner
Discussion: Dinner will
be held at Tampa, dutch treeat, after the mid-year meeting on Saturday.
Action(s) taken: agreed
Person(s) Responsible:Klauke Due
Date: 5/02
Status: Open Closed Referred to:
Item #18 Subject: Leadership Summit
Discussion: The Society
is moving the leadership training sessions to Saturday afternoon , which is the
same day as our committee meeting.
Chairman to contact each member of the committee to see who intends to
attend at Tampa.
Action(s) taken: Chairman to
contactg each memeber
Person(s) Responsible: Klauke Due Date:5-10-2003
Status: Open Closed Referred to:
Item # 19 Subject:Annual meeting Box Lunch
Discussion: None. Will be discussed at Mid-year in Tampa.
Action(s) taken: None
Person(s) Responsible: Committee Due Date: 5-10-2003
Status: Open Closed Referred to:
Recommendation(s)
to Executive Committee
Recommendation (Item #1): Would like to have ribbons for each attendee at the
annual meeting attached to name badge to identify the discipline or the
attendee., such as, claims, underwriting, reinsurance, agent broker etc.
Ideally the ribbon would be the same color as the color of each section's
newsletter.
Rationale Supporting
Recommendation: It would be easier to identify the attendee by what
they do and make it easier for the section member to greet and offer
assistance. Attendees seem to feel more comfortable with those of the sme field
of endeavor. The cost should be insignificant.